Terms of service

TERMS OF SERVICE

Last Updated: August 24, 2026

Thank you for visiting Alberto Casa. These Terms of Service (“Terms”) describe the conditions under which you may access our online store, browse or purchase our products, communicate with us, and use the services and features offered through our website.

Throughout these Terms, “Alberto Casa,” “we,” “our,” and “us” refer to Alberto Casa. The terms “you,” “your,” “customer,” and “user” refer to any individual who visits our website, places an order, or otherwise interacts with our online services.

By using our website or submitting an order, you agree to be bound by these Terms and the other policies made available through our store. If you do not agree with these Terms, please refrain from using our services.

1. YOUR AGREEMENT WITH ALBERTO CASA

These Terms form part of the agreement between you and Alberto Casa concerning your use of our online store.

Additional policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy, may apply depending on how you use our services.

You should review all applicable policies before completing a purchase.

2. CUSTOMER ELIGIBILITY

You may purchase from our store only if you have the legal capacity to enter into the applicable transaction.

If you have not reached the age of majority under the laws applicable to you, you may use our services only with the involvement or authorization of a parent or legal guardian where required.

By submitting an order, you represent that the information you provide is truthful and that your purchase is being made for a lawful purpose.

3. ACCESS TO OUR ONLINE STORE

We provide customers with limited access to our website for personal shopping, product research, order management, and other legitimate activities related to our services.

Your right to access the store does not include a right to reproduce, resell, commercially exploit, or interfere with our website or its content.

We may reasonably restrict access where necessary to maintain security, prevent fraud, comply with law, or address misuse of our services.

4. CHANGES TO OUR ONLINE SERVICES

Our store may evolve over time.

We may introduce new features, update existing functionality, change the presentation of our products, or discontinue portions of our services.

We do not guarantee that every feature or service available at a particular time will remain available indefinitely.

Changes will be made subject to applicable legal requirements.

5. PRODUCT DESCRIPTIONS AND IMAGES

We seek to provide customers with clear and useful information about the products offered by Alberto Casa.

Product listings may contain photographs, descriptions, dimensions, materials, features, specifications, and other relevant details.

Although we make reasonable efforts to represent merchandise accurately, the appearance of an item on your screen may differ from its physical appearance because of display settings, lighting, photography, device characteristics, or ordinary product variations.

We may update product descriptions or images when appropriate.

6. AVAILABILITY OF PRODUCTS

Products displayed on our store are offered subject to inventory availability.

Adding an item to your shopping cart does not reserve that item or guarantee that it will remain available.

We may modify our product assortment, discontinue merchandise, or establish reasonable quantity limits when necessary.

If an item becomes unavailable after you have submitted an order, we may contact you or cancel the affected item and provide any refund due.

7. PRICING

Prices are displayed on the relevant product pages or during checkout.

We may change prices for future purchases at any time, subject to applicable law.

The final checkout amount may include:

Product prices;
Applicable sales taxes;
Shipping charges;
Promotional discounts; and
Other charges disclosed before purchase.

You should review the complete order total before submitting payment.

8. INCORRECT PRICES OR INFORMATION

Occasionally, a product listing may contain an unintended pricing, description, availability, or technical error.

We reserve the right to correct genuine mistakes.

If a material error is discovered before an affected order is fulfilled, we may contact you regarding the corrected information or cancel the affected item where appropriate.

If payment was collected for an item we cancel, we will issue any refund owed to you.

9. PLACING AN ORDER

Submitting an order through our website constitutes an offer to purchase the products identified in your checkout submission.

An automated email or other acknowledgment confirming that we received your order does not necessarily constitute final acceptance.

We may review an order before fulfillment to verify relevant information, including product availability, payment authorization, delivery details, and transaction security.

10. ACCEPTANCE OR CANCELLATION OF ORDERS

We may decline or cancel an order for a legitimate reason, including when:

A product is no longer available;
Payment cannot be successfully authorized;
An obvious pricing or product-information error has occurred;
Customer information is materially incomplete or incorrect;
The transaction presents reasonable indicators of fraud;
Purchase limits have been exceeded;
We cannot ship the order to the provided destination; or
Processing the transaction would violate applicable law.

If we cancel a paid order, any amount due back to you will be refunded according to applicable requirements.

11. CUSTOMER DETAILS

You are responsible for providing accurate information when interacting with our store.

When making a purchase, please ensure that your name, email address, telephone number where requested, billing details, shipping information, and payment details are complete and current.

If information changes or you discover an error after submitting an order, contact us promptly.

We cannot guarantee that changes can be made once fulfillment has begun.

12. PAYMENT TERMS

Payment must be completed using one of the methods offered at checkout.

By providing payment information, you confirm that you are authorized to use the selected payment method and authorize the applicable transaction.

Payments may be processed by independent payment service providers.

An order may be delayed, placed on hold, or canceled if payment authorization fails or if reasonable additional verification is required for security or fraud-prevention purposes.

13. FRAUD PREVENTION

We may use reasonable measures to identify and prevent potentially unauthorized or fraudulent transactions.

Where an order presents legitimate security concerns, we may request additional verification, place the transaction on hold, or cancel the order.

Customers must not knowingly use another person's payment information without authorization or submit false information to circumvent fraud-prevention measures.

14. SHIPPING OF ORDERS

Shipping conditions are described in our separate Shipping Policy and, where applicable, during checkout.

Our Shipping Policy may address order processing, available shipping services, delivery estimates, shipping costs, and geographic restrictions.

Customers are encouraged to review the Shipping Policy before purchasing.

15. DELIVERY INFORMATION

Any delivery date or timeframe provided through our store should be considered an estimate unless expressly stated otherwise.

Delivery times may be affected by carrier operations, severe weather, holidays, transportation interruptions, high-volume periods, or other events outside our reasonable control.

You are responsible for providing a complete and accurate delivery address.

If you believe there is a problem with your shipment, please contact us using the information provided below.

16. ORDER CANCELLATIONS AND MODIFICATIONS

If you wish to cancel or modify an order, please contact Alberto Casa as soon as reasonably possible.

We will attempt to accommodate eligible requests before fulfillment has progressed too far.

However, cancellation or modification cannot be guaranteed after an order has been processed, packed, or shipped.

Once an order has shipped, any eligible return will generally be handled according to our Return & Refund Policy.

17. RETURNS AND REFUNDS

Returns, exchanges, refunds, and related requests are governed by our separate Return & Refund Policy.

The policy explains applicable eligibility requirements, procedures, and timeframes.

Customers should review the Return & Refund Policy before purchasing.

Nothing in our return terms is intended to restrict consumer rights or remedies that cannot legally be excluded.

18. PROMOTIONAL PROGRAMS

Alberto Casa may periodically offer promotional pricing, coupons, discount codes, or other incentives.

Individual promotions may include specific restrictions, such as:

Expiration dates;
Eligible products;
Minimum purchase requirements;
Customer eligibility requirements;
Redemption limits; or
Restrictions on combining promotions.

We may reject promotional codes that are expired, fraudulent, improperly obtained, manipulated, or otherwise used contrary to their stated conditions.

19. CUSTOMER ACCOUNTS

If account functionality is available through our store, customers are responsible for maintaining the confidentiality of their login credentials.

You should take reasonable measures to prevent unauthorized access to your account.

Please notify us if you suspect that your account has been accessed without authorization.

We may temporarily restrict account access when reasonably necessary to protect the account, investigate suspicious activity, or preserve website security.

20. PRIVACY AND PERSONAL INFORMATION

Our handling of personal information is governed by our Privacy Policy and applicable privacy laws.

The Privacy Policy provides additional information regarding the collection, use, disclosure, retention, and protection of information associated with customers and website visitors.

Please review that policy to understand our privacy practices.

21. OWNERSHIP OF STORE CONTENT

Our website may contain photographs, text, graphics, logos, designs, product presentations, trademarks, and other materials protected by intellectual property laws.

Such materials may belong to Alberto Casa, our licensors, suppliers, or other rights holders.

Your use of our store gives you no ownership interest in these materials.

Unless permitted by law or authorized by the applicable rights holder, you may not reproduce, republish, modify, distribute, sell, license, or commercially exploit protected store content.

22. CUSTOMER REVIEWS AND CONTRIBUTIONS

You may have an opportunity to submit reviews, comments, feedback, suggestions, photographs, or other materials.

By making a submission, you represent that you have the necessary rights to provide the content and that your submission complies with applicable law.

You must not knowingly submit content that:

Infringes another person's intellectual property;
Unlawfully violates privacy or publicity rights;
Contains malicious software or harmful code;
Is fraudulent or materially deceptive;
Contains unlawful threats or harassment; or
Is otherwise prohibited by applicable law.

We may moderate or remove submissions when reasonably necessary.

23. LINKS OUTSIDE OUR STORE

Our website may contain links to services, websites, or resources maintained by independent third parties.

External websites are governed by their own policies and terms.

Alberto Casa does not automatically endorse or control a third party merely because its website is linked from our store.

We recommend reviewing the applicable third-party terms and privacy practices before providing personal information or completing a transaction outside our website.

24. SERVICES PROVIDED BY THIRD PARTIES

We may rely on independent providers for certain business functions, such as website technology, hosting, payment processing, analytics, communications, or delivery services.

Third-party providers may operate under separate contractual terms and privacy policies.

To the extent permitted by applicable law, we are not responsible for independent third-party acts or service disruptions that are outside our reasonable control.

25. PROHIBITED USE OF OUR SERVICES

When accessing Alberto Casa, you must not:

Use our services for fraudulent or unlawful purposes;
Attempt to gain unauthorized access to systems or accounts;
Introduce viruses, malware, or harmful code;
Circumvent security or access controls;
Intentionally interfere with website functionality;
Impersonate another person for fraudulent purposes;
Violate another party's intellectual property rights;
Collect personal information unlawfully;
Transmit unauthorized spam or malicious communications; or
Assist others in engaging in prohibited activities.

We may suspend or restrict access if we reasonably determine that a material violation has occurred.

26. TECHNICAL AVAILABILITY

Although we seek to maintain reliable online services, we cannot guarantee that our website will be available without interruption.

Temporary interruptions may occur because of maintenance, software updates, technical failures, network issues, security measures, third-party outages, or circumstances beyond our reasonable control.

We may perform maintenance or make operational changes when necessary to maintain or improve the store.

27. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website and online services are provided on an “as available” basis.

We do not guarantee that all website functions will operate continuously or without technical errors.

Products may also be subject to separate warranties offered by manufacturers, suppliers, or other applicable parties.

Nothing in these Terms excludes any warranty, consumer guarantee, or statutory protection that cannot legally be excluded.

28. LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law, Alberto Casa will not be liable for indirect, incidental, special, punitive, exemplary, or consequential losses arising from use of our website or services where such liability may legally be limited.

Any limitation stated in these Terms applies only to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded or to remove mandatory consumer remedies.

29. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify Alberto Casa against reasonable third-party claims, losses, liabilities, and expenses arising from your material breach of these Terms, unlawful use of our services, or infringement of another party's rights.

This obligation does not apply to matters for which applicable law requires Alberto Casa to remain responsible.

30. SEVERABILITY

If a court or other authority determines that a particular provision of these Terms is invalid, unlawful, or unenforceable, that provision will be limited or severed only to the extent necessary.

The remaining provisions will continue to apply.

31. TERMINATION OF ACCESS

You may discontinue your use of our website at any time.

We may suspend or terminate access where reasonably necessary because of material violations of these Terms, fraud, security threats, unlawful activity, or serious misuse of our services.

Provisions intended by their nature to survive termination will remain effective to the extent permitted by law.

32. NO WAIVER

If Alberto Casa does not immediately enforce a right or provision contained in these Terms, that does not necessarily constitute a waiver of that right or provision.

A waiver on one occasion does not automatically constitute a waiver on any future occasion.

33. ENTIRE AGREEMENT

These Terms, together with our applicable Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies expressly incorporated into a transaction, constitute the agreement governing your use of our online store.

If a specific store policy contains additional conditions applicable to a particular subject, those conditions should be read together with these Terms.

34. GOVERNING LAW

These Terms will be governed by applicable laws of the United States and, where applicable, the laws of the Commonwealth of Massachusetts.

This provision does not deprive customers of mandatory consumer rights or protections that apply under applicable law.

35. UPDATES TO THESE TERMS

We may revise these Terms periodically to reflect changes to our products, operations, technology, store practices, or legal obligations.

The current version may be published through our website with an updated revision date.

Where applicable law requires notice or consent for particular changes, we will comply with those requirements.

36. CONTACT INFORMATION

If you have questions regarding these Terms of Service, your purchase, or our online store, please contact us using the information below.

Shop Name: Alberto Casa
Address: 49 Gorham Ave, Brookline, MA 02445, United States
Phone: +1 937-999-7902
Email: jackalena04@gmail.com